退货政策-芯固信息

退货政策

退款政策和保修政策

本保证赋予您特定的合法权利，您可能拥有因州而异（或因国家或省而异）的其他权利。除法律允许外，Sincoole不排除、限制或暂停您可能拥有的其他权利，包括因销售合同不符而可能产生的权利。要全面了解您的权利，您应该查阅您所在国家、省或州的法律。

其他分销商、供应商或经销商可能会向您提供自己的保修。如果您不直接从Sincoole购买，请联系他们了解更多信息。

有限终身保修期

一年有限保修

如果您的设备的任何部分在您拥有期间因材料或工艺缺陷而出现故障，完全由Sincoole确定，Sincoole将为您提供免费更换。*上述有限保修仅适用于Sincoole自己的产品，不包括Sincoole作为代理销售的产品。此类电子物品包含在一年有限质量保修中。

保修除外

Sincoole的保修不适用于：

误用/滥用/意外损坏/因自然行为而损坏（例如雷击、龙卷风、飓风等）；
未经授权的修改/修理/拆卸或不按照官方说明或手册操作；
非质量相关问题；
从未经授权的经销商处购买的物品；
用于正常消费者使用以外的特殊应用；
丢失/被盗/免费/退款的产品；
因暴露于过热、过冷、液体或其他外部原因而造成的任何缺陷或损坏；
无法提供有效的购买证明。

如何申请保修？

请随时联系我们的客户服务团队：
[email protected]

退货政策和运费

我们为直接从Sincoole.Net购买的产品提供30天退货政策。

请阅读以下条件以了解如何收取退货和换货运费。

退货条件

1.客户责任

客户负责所有无缺陷退货的退货运费。

2.缺陷产品

如果产品被确认有缺陷，Sincoole将免费提供预付退货运费标签。

3.自愿退货（无缺陷）

对于自愿退货（包括改变主意、订单不正确或兼容性问题），Sincoole不支付退货运费。

We recommend using a trackable shipping method for all returns. Sincoole is not responsible for items lost or damaged during the return transit.

换货政策（更换运费）

1.有缺陷/损坏的产品换货

如果产品被确认有缺陷或到货时损坏：

Sincoole将支付退货运费（预付标签）和更换运费。

2.自愿交换（无缺陷）

如果客户出于以下原因要求换货：

订购的尺寸或版本不对
改变主意
颜色或款式偏好

客户负责：

原物品的退货运费；
发送替换商品的运费。

退货运费摘要

客户为自愿退货和自愿换货付费。
仅当产品确认有缺陷时，Sincoole才支付退货运费+更换运费。
强烈建议使用可跟踪的退货运费。Sincoole不对丢失或损坏的退货物品负责。

退货地址将根据您的订单详细信息和位置而有所不同。请联系我们的支持团队，在退回任何物品之前确认正确的退货地址。

电子邮件：[email protected]

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退货政策

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